SEE WHAT OUR
CUSTOMERS HAVE SAID!
Ruby Moves made our move from Costa Rica back to FL smooth from the very first phone call! Their pricing was by far better than other international movers & offered more personalized service. We need some information from the move a year later and they had us everything we needed asap! Their communication was by far better than a previous company we used. They communicated even when there really wasn't much to tell us but at least we know we were not just a number! Their entire staff is excellent, efficient & make you feel like you are their number one priority! You won't be disappointed with Ruby Moves!!!
At the beginning i was afraid because was the first time that i heard about them but everything was amazing, my stuff arrived from NY to NL in less than a week. I would definitely used his service again, luis gave me 24/7 attention and solved all my problems and doubts.
We used Ruby International to move from San Diego, CA to Valencia, Spain. It was a multi-layered process, and every step of the way, our questions and concerns were always answered in a very timely fashion. We had some additional requests, beyond our additional contract, and the employees at Ruby International were always accommodating. Plus, after shopping around, I thought their prices were more than fair. We paid what I would expect to pay for a move across country. And, because we were going international, they helped us with all the port specifications and customs requirements in our new country. It really helped us take out so much of the guesswork. We were so grateful for their extensive knowledge and services!
Ruby scheduled, quickly, gave me a great price and showed up on time. Their movers were clean, respectful, careful and quick. They dealt with my condo and sent all the necessary paperwork. It was seamless and easy for me. They are competitive in their pricing and frankly, i nevery need to use anyone else. I highly recommend them.
Three months ago I decided to return to my country of Origin Colombia, I was contacted by this company. During the process I was assisted by the specialist advisor in Colombia, in reality this caught my attention since they have a professional for each country, this guaranteed me that the process was clearer and more orderly. I am happy in my home in Medellin, things arrived in a month and a week. They complied with the time and despite the strike, my things arrived well and complete. I thank you that this whole process was excellent.
Decided to go with Ruby international as they were the cheapest in comparison. I was a little skeptical at first as there wasn’t many reviews. However, the service was great they always responded to my emails and phone calls straight away. Sent clear instructions and mailed the FEDEX labels immediately. FEDEX arrived on time. I was able to track my luggage. Even when two/four boxes got held at clearance Ruby international was great at communicating and reassuring me. They made it to my house door on time and Undamaged. Great choice!
Working with Ayal for an international move was awesome. He’s super responsive and helps with every detail you need. He will answer a call or a text within minutes, resolve any issues, and get you everything you need. Truly a pleasure to work with!
Our salesperson was very professional and provided information that no other company provided which made the customs process easy. Our furniture was delivered yesterday. The movers were professional, hardworking and paid attention to detail. Our furniture was well-wrapped and protected. Nothing damaged. We are very happy and highly recommend Ruby International.
Was very impressed with the service overall. The customer service and follow-up persistency let me feel like Ruby was on top of my shipment door to door. Movers were excellent and courteous. My shipment arrived in one piece and safe! Would recommend to anyone looking for international shipment services.
I just want to inform you that we received Laurens boxes in good order yesterday. Thank you so much for the great service. I really appreciate your prompt reply to all my questions ;).
I didn’t end up using ruby for my move yet but Ayal and Helen have been really helpful and responsive even when I had to cancel my move I received my deposit back thank you for the customer service.
Very good experience. Eric was great to start with, then Helen took over and was very easy to work with. Both communicated very regularly. Price was fair. Delivery happened even quicker than anticipated. No issues, all in one piece. I couldn't be happier.
Thank you so much for making it an easy task and transition, very responsive definitely 5 star service.